At People of Hope, we deeply appreciate all donations supporting our cause. As a non-profit organization, we rely on these funds to execute our projects and initiatives.
Generally, all donations are considered final and non-refundable. However, we understand that errors can happen (e.g., entering the wrong amount, duplicate transactions). In such exceptional cases, we may process a refund if the request is made within 7 days of the transaction.
Fees collected for memberships, events, or merchandise (if applicable) are subject to specific terms mentioned during the transaction. If no specific terms are provided, standard refund policies apply.
To request a refund, please contact us immediately at peopleofhope123@gmail.com with your transaction details (Transaction ID, Date, Amount, and Reason for Refund). All refund requests will be reviewed by our finance team, and the decision will be communicated to you.
Approved refunds will be processed back to the original method of payment. Please allow 5-10 business days for the refund to reflect in your account, depending on your bank or payment provider.
